The executive management team at IT Solutions brings a wealth of knowledge and expertise to drive client success and support our organization’s sustainable growth. Well-versed in the ever-evolving technology landscape, our team is intentionally structured to meet the diverse needs of our clients, ensuring exceptional service and innovative solutions.
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A pioneer in the managed services market, Gary Pica created the MSP Framework, a standards-based repeatable process that helps managed service providers (MSPs) and cloud-based service providers reach their full performance and revenue potential. As Founder and President of TruMethods, a training, peer, and accountability firm, Gary leverages the MSP Framework to help MSPs and cloud providers build strong, strategic relationships with customers. This innovative approach to MSP operations is based on Gary’s real-world experience as the serial founder of successful IT services companies. Currently, hundreds of IT providers worldwide utilize the TruMethods business transformation methodology.
ChannelPro tapped him as one of the industry’s top 20 visionaries and featured him on the MSP Mentor’s list of the most influential leaders in the MSP space.
Originally joining VC3 as Vice President of Systems Services, Sandy Reeser, now the Chairman of the Board, orchestrated an aggressive multi-year expansion effort that combined organic growth with strategic acquisitions. Through these initiatives, VC3 boosted its Cloud Computing Services, Technology Assessments and Security Audits, Disaster Recovery Services, VOIP Solutions, Computer and Network Services, Network Design, Configuration and Optimization, and Internet and Data Center Services. Additionally, the company provides specialized IT services for vertical markets, including K-12 academic institutions and state and local governments.
VC3 consistently ranks among the global IT community’s top providers of IT services. Today, the company’s 600 full-time staff support over 2,000 mid-market clients and organizations across 34 states and 8 provinces.
Over the last 20 years, Jim has played a pivotal role in growing the managed service provider (MSP) industry into an essential part of today’s business landscape. A strong advocate for the channel, he has helped MSPs develop their business opportunity identification skills and taught leading MSPs how to cement customer relationships by adding value beyond their stated services. In recognition of his MSP innovation and leadership, Jim has been named one of the world’s most influential people in the managed services industry by MSP Mentor three times. Additionally, he is the author of “Five Management Principles in One CREAD: A Management Guide to Live By.”
Jim, along with co-founders Chip Buck and Seth Bostock, founded SaaS Alerts, the first SaaS cybersecurity firm purpose-built for managed service providers. Today, the company’s customers include 700 market-leading MSPs.
He now serves as an Operating Advisor to Nautic Partners, a mid-market private equity firm specializing in the healthcare, industrial, and services sectors.
The founder of IT Solutions, Ted has more than 20 years of experience in the IT field. Ted started the company in 1994 with the idea that computers should be helpful – not a source of pain. From day one he strived to understand his clients’ specific needs first, then tailored solutions that fit those exact needs. This philosophy continues to drive the business today.